What We Do
From emergency repairs to planned installations – we keep your machines running!
Service & Repair
When your machine goes down, we get it back up. Our technicians diagnose and repair complex issues across electrical, hydraulic, pneumatic, mechanical, and control systems. From programming glitches to mysterious intermittent problems (gremlins?)- we solve what’s keeping you from production.
Installations
Professional installation and setup for new and used machines. We ensure your equipment is properly leveled, calibrated, and ready for production – plus we train your operators so you’re running parts from day one.
Preventive Maintenance
Smart maintenance that prevents the 3 AM emergency calls. Our scheduled programs are built around each machine’s critical wear points and your production needs – keeping you running instead of repairing.
Ballbar Analysis
High-precision diagnostic testing that measures the accuracy and performance of CNC machine tool movements. Using a Renishaw ballbar system, we identify geometric errors, backlash, squareness issues, and servo mismatches—often before they cause scrap or downtime. This data-driven approach enables corrective action that restores optimal machine accuracy.
Inspections & Evaluations
Protect your investment with independent machine inspections. Our unbiased evaluations uncover hidden issues and verify actual condition with comprehensive reports and photos – giving you confidence to buy or pass.
Why Choose Us
No “swap-tronics” here, just real diagnosis, multi-brand expertise, & personal service you can count on.
True Multi-Brand Service
From Fanuc to Fadal, Haas to Hurco — we service most makes and models, including mills, lathes, 5-axis, grinders, and more. Whether your machine is legacy, unsupported, or fresh off the line, we bring the tools and know-how to keep it running. No brand bias. Just results.
Expert Troubleshooters
Our technicians bring decades of real-world experience actually diagnosing problems, not just swapping parts. We’ve seen it all – from common issues to “gremlins”.
Personal Service & Accountability
When you call, you get us – not a call center. You reach the people who will actually work on your machines, and we build lasting relationships because your success is our reputation.
A Few Industries We Serve
We support CNC and manual machine users across a wide range of sectors – here are just a few.
Job shops
aerospace & defense
Automotive
Medical device
production facilities
heavy equipment
Our Team
Robyn Fogle
Partner | Finance & Operations
Keeps the business running
while Robert talks to machines.
Robert Fogle
Founder | Service Engineer
Speaks fluent machine…
unfortunately, they mostly curse.
Tyler Leach
Senior Technician
Keeps his cool when machines don’t.
Our Team in Action
Read Our Reviews
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Rob and his team are very knowledgeable and very good at their jobs years ago when I was under the name of another big company, Stanley Black and decker ..… read more
Kyle Gass
March 6, 2025Robert is very knowledgeable about cnc machines! I would highly recommend him to anyone with cnc issues. He is also a great person!
Dennis Bolitho
March 6, 2022Robert is excellent! He really understands Fanuc Controllers.
Eric Tuininga
March 6, 2022 -
Hands down…Excellent service..Robert is very knowledgeable on basically any machine you put in front of him. This team will surely get whatever it is you need for your CNC maintenance… read more
Will Chapman
March 6, 2020Rob has been an excellent addition to our Machine Shop. After suffering through less thorough OEM technicians we are excited to have someone with his knowledge and skills on our… read more
Justin Ford
March 6, 2019Great service. Would definitely recommend this company for any of your CNC type service needs. Very professional.
Mary Lou Wolfe
March 6, 2019 -
Top tier service when you need it. I highly recommend Southern CNC Services for all cnc repair / maintenance issues.
Chris Fitzpatrick
March 6, 2017
Let’s Get Started
Join Our Email List
Contact Us
Quotes/Accounting Inquiries:
901.596.4887
robyn@southerncncservices.com
Service/Scheduling:
423.661.6347
robert@southerncncservices.com
Providing Service Across the Mid-South & Nationwide.
Based in Mena, Arkansas & Chattanooga, Tennessee.
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Check out our YouTube channel for machine tips, refurbishment projects & more.
Frequently Asked Questions
Yes – we currently do not service EDMs (Electrical Discharge Machines) or CMMs (Coordinate Measuring Machines). If you’re unsure about your machine type, feel free to contact us!
Absolutely – we do weekend work and there’s no extra fee. Our regular rates apply whether it’s a weekday or weekend.
Yes — we work on unsupported machines and models that are no longer in production. We specialize in helping customers keep their equipment running, even when factory support is no longer available.
We do our best to schedule service as quickly as possible — often within just a few days, depending on your location and our current schedule. For urgent or time-sensitive needs, please contact us and we’ll do everything we can to prioritize your request.
Yes – if you need emergency or rush service, just give us a call. We’ll do everything we can to get a technician to you as quickly as possible.
Yes — we regularly source and order parts, including OEM components, aftermarket alternatives, and hard-to-find items for older or unsupported machines. Whether it’s mechanical, electrical, or control-related, we’ll help identify what’s needed and handle procurement to minimize your downtime.
Yes — we offer service agreements that can include repair work, troubleshooting, and preventive maintenance. These are a great option for shops without an in-house maintenance team. Contact us to discuss a plan that fits your needs.
Our service rates are structured in tiers to reward longer projects:
- First 8 hours: $300/hour
- Hours 9-16: $250/hour
- Hour 17 and beyond: $200/hour
Travel time is billed at $200/hour, with $350/night for overnight stays. If you’re outside of normal driving distance, we’ll work with you to arrange a flat travel rate.
Renishaw Ballbar analyses: $1,500 flat rate (FREE with service invoices $8,000+)
Contact us anytime for a detailed quote based on your location and service needs.
